§6 Right of withdrawal of the customer as a consumer


Right of withdrawal for consumers

Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.

Important note: in addition to the legally regulated withdrawal period of 14 days, we grant a right of return of 3 months on all biofield-forming Biogeta products!

Cancellation policy


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must send us

Alternawol eG
Auf der Beune 87
64839 Münster
E-mail: mail@strahlenfrei-wohnen.de

by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods.

End of the cancellation policy

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§7 Cancellation form

Sample cancellation form

(If you want to cancel the contract, please fill out and return this form).

To:
Alternawol eG
Auf der Beune 87
64839 Münster

E-mail mail@strahlenfrei-wohnen.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of the consumer(s)

_____________________________________________________

Address of consumer(s)
_____________________________________________________

Signature of the consumer(s) (only in case of notification on paper)

__________________

Date

__________________

(*) Delete as applicable.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

Only German is available as the contract language.

Status of the GTC Feb.2022

created by agb.de